Saying No

Remind yourself every now and then that:

• You have the right to say no without feeling guilty
• It is ok for the other person to say no to you
• Saying yes when you mean no may reduce your feelings of self worth
• It’s better to say no at the time than to let somebody down later
• Saying yes to extra work or obligations causes you more stress
• Taking on too much can mean that other people in your life don’t get enough attention
• It might not be such a big deal for the other person to get a no response
• Being respected and respecting yourself is more important than being liked
• And most importantly, everything you say yes to is a no to something else
• Try saying no in a casual situation where you might otherwise drift into saying yes
• Be firm but polite
• Give a reason for your no response if you feel it’s appropriate, but not as an excuse

Helpful Tips

• If you need time for think, say “I’ll get back to you” and make sure you do
• Ask for more information. How long will it take? Is there anyone else who can help you?
• Use body language to show that by saying no you are not being hostile. Show that you mean what you say and are not going to be manipulated
• Stay calm and relaxed – drop your shoulders and breathe deeply; keep your voice slow and calm
• Think it through – by listening to the other person you might actually realise that you want to say yes after all
• Don’t be manipulated but it is alright to change your mind if you want to

Exercise

• Think of a situation where you would like to say ‘No’ but you usually say ‘Yes’.
• How does it feel to say ‘Yes’ when you want to say ‘No’?
• How would you say ‘No’ to this situation when asked again?

Assertiveness and saying ‘No’ takes practice but the more you try it and discover that it works, the more you will use it

Reproduced with permission from ‘Gaining Control of Your Life: A self help workbook for anxiety’. ©Copyright Alison Sedgwick-Taylor, 2003, all rights reserved. Primary Mental Health Service, Gloucestershire

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